• We focus on identifying, recruiting, and retaining the best talent in the caregiving industry.  We invest in these incredible caregivers, knowing that our unity and team identity is the foundation that sets us apart and allows us to provide exceptional care to each one of our clients.
  • We conduct extensive interviewing, run background checks, and research criminal and driving records for all potential employees. Our clients' safety is important to us.
  • Our unique management structure enables our clients direct access to their client care manager. We eliminate the frustration that comes from being routed from one person to another. Our clients have peace of mind that when they need help or have questions, they can speak directly with someone who has the authority and knowledge to make decisions.
  • Our mission is to provide a tailored and exceptional experience for our clients. We go above and beyond to “prove our value.”
  • Each client works directly with their manager to create a personalized care plan and a hand-selected team of caregivers who match their client's personalities, preferences, and lifestyle.
  • We build excellent client relationships through open communication and mutual expectations.
  • We provide continuous and meaningful education for all levels of our company. We proactively seek ways to improve the care for each client. We keep informed of the latest advances in client care, and we utilize local resources when beneficial to our clients.
  • Every Our Family Friend employee has full liability and worker's compensation coverage. 

 

We welcome the opportunity to provide exceptional care to you or your loved one. Let us know how we can help.